Privacy & Policy – VHub Online Shop | VIVID LANKA GLOBAL (PVT) LTD

1. Introduction

At VHub Online Shop, we value your privacy and are committed to protecting your personal data. This Privacy & Policy outlines how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

  • Personal details such as name, email, phone number, and delivery address.

  • Payment information for order processing.

  • Purchase history and browsing preferences to enhance your shopping experience.

  • Technical information such as IP address and device type for security and analytics.

3. How We Use Your Information

  • To process and deliver your orders efficiently.

  • To improve our website, services, and customer experience.

  • To send updates on promotions, offers, and new arrivals (with your consent).

  • To maintain security and prevent fraudulent activities.

4. Data Protection

We implement strict security measures to ensure that your personal data is protected against unauthorized access, alteration, or disclosure. Your information will never be sold to third parties.

5. Cookies

Our website uses cookies to provide a better browsing experience, remember your preferences, and track website performance. You can manage or disable cookies through your browser settings.

6. Third-Party Services

We may use trusted third-party payment gateways and delivery partners to complete your transactions. These partners are bound to protect your data and use it only for the intended purpose.

7. Your Rights

  • Access, update, or request deletion of your personal data.

  • Opt-out of marketing emails and promotional messages.

  • Request details of how your data is being used.

8. Policy Updates

This Privacy & Policy may be updated periodically to reflect changes in our services or legal requirements. We encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about our Privacy & Policy, please contact our support team via email or our official website.

VHub Online Shop – Your trusted online marketplace for fashion, electronics, groceries, and more.